FAQ
Here you will find answers to the most frequently asked questions. If your question remains unanswered, you can use our contact form below.
For which locations are vending machines suitable?
Vending machines are used in a variety of locations, including kiosks, canteens, schools, shopping malls, gyms and offices. They provide a convenient way to offer snacks and drinks around the clock and can therefore help reduce staff costs.
Which payment methods can be used to use the machines?
All of our vending machines are able to accept a wide range of payment methods, including cash, credit and debit cards, contactless payments, mobile payments and special payment cards or tokens.
However, it is important to note that the payment methods accepted depend on the technical specifications of the respective vending machine as well as your individual configuration.
Which products are vending machines suitable for?
Vending machines can offer a diverse range of products, from snacks and drinks to groceries, electronics, toiletries and even alcohol. However, it is important to note that an age verification module may be required to sell certain products.
When do I need a flap machine?
A flap vending machine proves to be extremely useful in a variety of scenarios, especially in public areas where goods or food are to be offered but there is no permanent staff available to handle it.
For example, vending machines are used in farms, hospitals, schools, train stations and shopping malls to provide customers and visitors with a convenient way to purchase snacks, drinks and other products. Vending machines are also suitable for selling larger items such as sacks of potatoes, crates of drinks or electronic devices.
How long does it take to ship a machine?
Here you can find everything about prices and shipping.
Which machines are offered at Automatenhandel24?
Our product range covers a wide selection of vending machines that are designed for a wide variety of requirements. These include vending and goods machines such as snack machines, ice cream and pizza machines, and drinks machines.
We also offer flap machines and self-service machines.
Our variety of vending machine solutions are ready to meet your individual needs.
How often is maintenance of vending machines necessary?
The maintenance frequency of vending machines depends on several factors, including the type of products offered, the frequency of sales and the popularity of the location.
In general, it is advisable to refill and clean vending machines regularly to ensure proper functioning and hygiene. Maintenance and cleaning at least once a week is strongly recommended.
Return, complaint or cancellation of my order?
Here you can find out everything about our return policy.
I have a question that hasn't been answered yet, can you please help me?
If your question has not yet been answered, we are happy to help you. Please contact us by email at info@automatenhandel24.com. Due to the high volume of emails, we ask you to state your order number if necessary and to formulate your request precisely in order to receive a prompt response.
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Do you have any further questions?
We are happy to answer any questions you may have about our offer. You can also use our live chat.